Transferring calls directly into Voice

Unanswered Question
Mar 21st, 2008

We have a Definity G3Si with Avaya users and have Unity Connection for the voice mail. Our users want to transfer a call directly into some ones voice mail without ringing their phone.

Can some one tell me how they can do this?

Thank You~

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Mojo1 Fri, 03/21/2008 - 08:32

I did what you suggested and that did not work.

mwild@htlf.com Fri, 03/21/2008 - 08:44

I'm sorry, without a callmanger i dont know how to do this.

I have CTI RPs setup in CCM to do this.

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