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Transferring calls directly into Voice

Mojo1
Level 1
Level 1

‎03-21-2008 06:36 AM - edited ‎03-15-2019 09:34 AM

We have a Definity G3Si with Avaya users and have Unity Connection for the voice mail. Our users want to transfer a call directly into some ones voice mail without ringing their phone.

Can some one tell me how they can do this?

Thank You~

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0 Helpful
3 Replies 3

mwild
Level 1
Level 1

‎03-21-2008 08:26 AM

Hit * the dial the users extension.

0 Helpful

Mojo1
Level 1
Level 1
In response to mwild

‎03-21-2008 08:32 AM

I did what you suggested and that did not work.

0 Helpful

mwild
Level 1
Level 1
In response to Mojo1

‎03-21-2008 08:44 AM

I'm sorry, without a callmanger i dont know how to do this.

I have CTI RPs setup in CCM to do this.

0 Helpful
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