Solved: Intercom capabilty - Cisco Community

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Hello

How do I configure Intercom capability for 79xx phones.Currently utilizing CCM4.2.

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if this is CUCM 4.2 then there is no intercom capability, at most you can configure a speed-dial on one phone and auto-answer with speakerphone on the other one. you would need CUCM 6.x for intercom

if this is CME follow this guide

Configuring Intercom Lines

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinter.html

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

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2 Replies 2

if this is CUCM 4.2 then there is no intercom capability, at most you can configure a speed-dial on one phone and auto-answer with speakerphone on the other one. you would need CUCM 6.x for intercom

if this is CME follow this guide

Configuring Intercom Lines

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinter.html

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

Thanks for the idea . i have tested phones with the auto-answer before but it would auto answer every incoming call. now im thinking of configuring internal DN's known only by a unit supervisor and its members ( whose cubicles are physically dispersed) so that when called would contact the intended unit member utilizing Auto Answer.Of course all of the internal #'s would be setup with speed dial.