CCM/CME - An employee places a call into the IP PBX, enters the destination number they are trying to call. The PBX then disconnects the caller, places the call to the destination, calls back the first caller and then connects the call between parties. Customer says Avaya PBX can do this, does Cisco have a solution for this?
CUE - Is it possible to customize the voice message prompt for individual voice mail box. User wants their greeting to say âPress 1 for Cell, Press 2 for home etc. Why they cannot just provide this information on the standard greeting is beyond me. Still it will be nice to know if I can do this with CUE