I'm looking at a CCM 4.1(3) system and the CDR reports seem to only show calls made to voicemail. Any ideas as to where to start looking into troubleshooting this? There is 1 Gateway listed in the Gateway configuration and this is the h.323 gateway in CCM. The only gatewas in the CCM are that one and a VG248. Thanks!
Have you verified that your CDR enabled flags are set on both the sub and the pub.
Below is the link for setting up your service parameters.