Unity 4.2 hardware model?

Unanswered Question
Mar 24th, 2008

I need to find out which exact 7800 series platform my Unity 4.2 is running on in order to purchase the correct SmartNet for it. However, all I see is 7800 series all over the place and Cisco shows a couple dozen different models. How do I tell which model I have?



I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Brandon Buffin Tue, 03/25/2008 - 05:26


You can use the Service Contract Center. Go to the following link.


Click Login to SCC. After logging in do a Quick Search by serial number.

Hope this helps. If so, please rate the post.


DIEGO ALONSO Tue, 03/25/2008 - 07:23

That sounds like a good idea to use the SSC. Problem now is getting the serial number. I ran a report from the SA GUI that says it will include the serial number but it doesn't. I ran a couple other tools but no serial number to be found. Any ideas on how to get the serial?

DIEGO ALONSO Wed, 03/26/2008 - 05:44

Wow, I guess I am going to have to bite the bullet and try to pull these things out of the rack! Thanks for the help, I wish there was a better way.


Brandon Buffin Wed, 03/26/2008 - 06:11

It should be right on the front edge so you shouldn't have to pull it out very far.



This Discussion