03-24-2008 03:32 PM - edited 03-18-2019 08:39 PM
I need to find out which exact 7800 series platform my Unity 4.2 is running on in order to purchase the correct SmartNet for it. However, all I see is 7800 series all over the place and Cisco shows a couple dozen different models. How do I tell which model I have?
Thanks,
Diego
03-25-2008 05:26 AM
Diego,
You can use the Service Contract Center. Go to the following link.
Click Login to SCC. After logging in do a Quick Search by serial number.
Hope this helps. If so, please rate the post.
Brandon
03-25-2008 07:23 AM
That sounds like a good idea to use the SSC. Problem now is getting the serial number. I ran a report from the SA GUI that says it will include the serial number but it doesn't. I ran a couple other tools but no serial number to be found. Any ideas on how to get the serial?
03-25-2008 07:28 AM
It should be on the top of the server on a barcoded label.
Brandon
03-26-2008 05:44 AM
Wow, I guess I am going to have to bite the bullet and try to pull these things out of the rack! Thanks for the help, I wish there was a better way.
Diego
03-26-2008 06:11 AM
It should be right on the front edge so you shouldn't have to pull it out very far.
Brandon
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