7942 Firmware

Answered Question
Mar 25th, 2008

Hi,

where can i find the firmware loads for 7942 and 7962 phones.

I checked in Cisco but m not able to find it.

I have this problem too.
0 votes
Correct Answer by Paolo Bevilacqua about 8 years 8 months ago

You need a support contract to downlaod software from CCO.

If you have it, the FW is under "voice software" - "Cisco Ip phone 7900 firmware".

If you don't have a support contract, you can buy one from any official cisco reseller.

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Correct Answer
Paolo Bevilacqua Tue, 03/25/2008 - 04:34

You need a support contract to downlaod software from CCO.

If you have it, the FW is under "voice software" - "Cisco Ip phone 7900 firmware".

If you don't have a support contract, you can buy one from any official cisco reseller.

rob.huffman Tue, 03/25/2008 - 05:11

Hi Sandeep,

Just thought that I would add this note to the great info from my friend Paolo;

Q. What Cisco Unified Communications Manager Express release is required for the phones?

A. The Cisco Unified IP Phone 7962G and 7942G models are first supported by Cisco Unified Communications Manager Express Version 4.1, Cisco IOS Software Release 12.4(15)T (available now).

From this good Q&A doc;

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps8536/prod_qas0900aecd80699c20.html

Hope this helps!

Rob

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