Can't make offnet calls from IP Communicator running on Vista

krishnamurthy.mh · ‎03-25-2008

Hi,

We are running UCM 6.0 BE.

We indstalled IP Communicator on Microsoft Vista. I can able to receive calls from offnet,but i can't able to make offnet calls.

(within the LAN it is working fine)

Pls help me out..

Regards,

mattcalderon · ‎03-25-2008

Have you looked at your CSS and verified that you can make outbound calls to the pstn?

Jaime Valencia · ‎03-25-2008

please clarify what's the behavior

do you get busy tone?

dead air?

the message "your call cannot be completed as dialed..."?

this might be a codec issue, look into the region settings and also the "optimize for low BW" option in the CIPC preferences

javalenc

HTH

java

if this helps, please rate