03-25-2008 06:17 AM - edited 03-03-2019 09:15 PM
I am having trouble connecting to my ISP (ADSL via my 1841/Wic-1ADSL).
I have followed this configuration to a T:
http://www.cisco.com/en/US/tech/tk175/tk15/technologies_configuration_example09186a008071a6c3.shtml
But haven't had any success. I know the problem lies in the VPI/VCI pairing, and I have incorrect settings.
And normally, this is where one would call their ISP and get the correct information. Unfortunately - for myself - after calling their tech support line, I received the following help "if you're having trouble with your Cisco router, you need to call Cisco"
I was floored to say the least, but as my ISP is OCN NTT out of Japan, there's not much I can do since there's a bit of a communication gap between English and Japanese.
I've found a few great sites that are repositories for VPI/VCI pairs for ISPs in America - but nothing for this side of the world.
Would anybody know were I can go to get some more information on this?
Another option, if possible - does anybody know of an application to detect the pvc numbers (as I've temporarily returned to my original setup of a DSL modem provided by the ISP - until I can put the Cisco router into production).
Thank you very much for any assistance you can provide.
03-25-2008 06:35 AM
Would you try 0/35. Also you can search for the modem brand they gave, see if you can conenct to it someway, and read the values from there.
03-26-2008 05:02 AM
Thank you very much for the information.
Using the part number from the old modem - I was able to scrounge up through google some documentation on it.
Unfortunately, it's in Japanese - so it's a bit rough around the edges...
But here's what I can get from it:
LLC Encapsulation
VPI/VCI: 0/32
Line Mode: Auto G.dmt or G.lite
Allow PPPoE:
Unfortunately, even with all those settings, I'm sorta' shooting in the dark. I've gone through the setup over and over, and the ATM interface only reports that it's "initializing" - and that's where it gets stuck at.
Would somebody be able to shed some light on this situation?
Here's my current config for the wic-1adsl:
interface ATM0/0/0
no ip address
no atm ilmi-keepalive
bundle-enable
dsl operating-mode auto
interface ATM0/0/0.1 point-to-point
no snmp trap link-status
pvc 0/32
pppoe-client dial-pool-number 1
interface Dialer1
description ADSL_WAN_Dialer
ip address negotiated
no ip redirects
no ip unreachables
no ip proxy-arp
ip mtu 1492
ip nbar protocol-discovery
ip nat outside
encapsulation ppp
ip tcp adjust-mss 1452
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname xxxxxxxxxxxxxx
ppp chap password 7 ssssssssssssss
ppp pap sent-username yyyyyyyyyyyyyyyyyy password 7 zzzzzzzzzzzzz
ppp ipcp route default
Thanks.
03-26-2008 05:29 AM
Can you send output of "show ver", "show diag", and "show dsl interface" ?
03-26-2008 05:35 AM
I am also very much looking for a way to figure out the VPI/VCI on the ADSL line, without the use of an expensive tool that connects to telephone line in pass-through and reports the VPI/VCI flowing...
A special cisco debug would be very nice.
usslindstrom: 8/48 is popular in Europe, I heard 0/35 is popular as well. You are trying on 0/32?
03-27-2008 04:58 AM
Sh ver
Cisco IOS Software, 1841 Software (C1841-IPBASE-M), Version 12.4(17), RELEASE SO
FTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2007 by Cisco Systems, Inc.
Compiled Fri 07-Sep-07 14:45 by prod_rel_team
ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)
Oki_1841 uptime is 2 minutes
System returned to ROM by power-on
System restarted at 20:46:13 JST Thu Mar 27 2008
System image file is "flash:c1841-ipbase-mz.124-17.bin"
Cisco 1841 (revision 7.0) with 114688K/16384K bytes of memory.
Processor board ID FTX1146Z0EV
2 FastEthernet interfaces
1 ATM interface
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
31360K bytes of ATA CompactFlash (Read/Write)
Configuration register is 0x2102
---------------
sh diag
Slot 0:
C1841 2FE 2SLOT Mainboard Port adapter, 3 ports
Port adapter is analyzed
Port adapter insertion time 00:03:12 ago
EEPROM contents at hardware discovery:
Chassis MAC Address : 001e.1369.46e0
MAC Address block size : 34
PCB Serial Number : FOC114249XL
Hardware Revision : 7.0
Part Number : 73-8191-08
Board Revision : C0
Top Assy. Part Number : 800-23434-06
Deviation Number : 0
Fab Version : 04
CLEI Code : IPM7W00CRA
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : CISCO1841
Version Identifier : V05
Processor type : 86
Chassis Serial Number : FTX1146Z0EV
EEPROM format version 4
EEPROM contents (hex
**Hex Omitted for maximum char limit**
WIC/HWIC Slot 0:
DSL SAR (ADSL)
Hardware Revision : 2.3
Part Number : 73-4771-08
Board Revision : B0
Deviation Number : 1-200
Fab Version : 05
PCB Serial Number : FOC072805EN
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : WIC-1ADSL=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 2E 41 02 03 82 49 12 A3 08 42 42 30
0x10: 80 00 01 00 C8 02 05 C1 8B 46 4F 43 30 37 32 38
0x20: 30 35 45 4E 03 00 81 00 00 00 00 04 00 FF FF FF
0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
---------------
sh dsl interface
ATM0/0/0
Alcatel 20150 chipset information
Line has not yet been activated. No information available.
DSL: Training log buffer capability is not enabled
Currently, I have the phone line unplugged from the Cisco router, as I'm using my old modem provided by the ISP.
*slidersv* - Yeah - I tried 0/35, like the ADSL config page here on Cisco's site suggested, but no go. You'd think that something like this could be auto-detected... Why is it, that a generic piece of crap router for $25 can, while a $1000 top of the line one can't?
Thanks so much for the assistance on this matter. Any ideas on why I can't connect with the Cisco router would be greatly appreciated.
03-27-2008 06:32 AM
On the CRWS for the older 800 series routers, VCI/VPI autodetect was supported. Unfortunately that is not available for the 1841.
Please try 0/32.
Check:
http://www.ntt-west.co.jp/kiki/support/pdf/MN2_TORISETU.PDF
page 34.
(No I don't speak Japanese, but I'd like very much)
Hope this helps, please rate post if it does!
03-27-2008 02:41 PM
Yeah - tried 0/32 as well.
ADSL connection just stays in "initializing" on all counts.
03-27-2008 02:49 PM
Then it is not an VPI/VCI issue, yout line just doesn't synch.
Can you mention which exact IOS are you using, and the the exact adsl hardware as in "show diag".
03-27-2008 03:28 PM
Whoops I see that you posted the info already.
According to:
http://www.cisco.com/en/US/prod/collateral/routers/ps221/prod_bulletin0900aecd801d5c4c.html
you have already the latest adsl FW. Is your service adsl2 or adsl2+ by chance ? You would then need an hwic-1adsl instead of the older card you have now.
03-27-2008 04:39 PM
You might be on to something here. I aplogize for my confusion earlier, and thank you for your help, it's very much appreciated.
Getting any information from the ISP is sorta' like pulling teeth here in Japan. Most likely, because' of the communication gap, but that falls under "my fault" categories since I need to practice more.
For the ADSL2, that's probably what it is. The advertised download speed is 40Mb+... And it hadn't even crossed my mind before just now.
I'll grab one of the HWIC adsl modules and keep you posted on if that's the solution.
Thank you very much for helping.
03-28-2008 03:30 AM
Yes you've adsl2+ service and with the latest firmware I believe there is a 99.9% chance you'll be up and running with an hwic-1adsl.
Depending on what you need to do, even an 857, 877, or 1801 could do the job.
Good luck!
05-24-2008 10:42 PM
After a very extended transit time in the Mail... I finally got my HWIC module in.
The original IOS on the Router didn't have support for the module, and that was corrected by using c1841-adventerprisek9-mz.124-15.T3.
Unfortunately, I'm back at square 1 with everything.
On boot, the ATM interfaces (hardware and .1 point-to-point) both are stuck in "initializing". After a shut/no shut cycle on everything - their status changes to "Down" - and I can't get any further on it.
Any more ideas I can throw into the mix here would be greatly appreciated.
05-25-2008 03:10 AM
Please, send again "show dsl interfaces". I want to know which FW you've right now.
05-25-2008 05:05 AM
On a serious note - thank you so much for your assistance up to this point. It's very appreciated.
Here's a bunch of sh output's if you wouldn't mind tearin' em' apart for me. :)
**Sh Run**
interface ATM0/0/0
no ip address
no atm ilmi-keepalive
bundle-enable
dsl operating-mode auto
!
interface ATM0/0/0.1 point-to-point
pvc 0/32
pppoe-client dial-pool-number 1
!
!
interface Dialer1
description ADSL_WAN_Dialer
ip address negotiated
no ip redirects
no ip unreachables
no ip proxy-arp
ip mtu 1492
ip nbar protocol-discovery
ip nat outside
ip virtual-reassembly
encapsulation ppp
ip tcp adjust-mss 1452
dialer pool 1
dialer-group 1
ppp authentication chap pap callin
ppp chap hostname xxxxxxxxx
ppp chap password 7 xxxxxxxxxxxxxx
ppp pap sent-username xxxxxxxxxxxxxx password 7 xxxxxxxxxxxxx
ppp ipcp route default
---------------
**Sh dsl interface**
ATM0/0/0
Alcatel 20190 chipset information
Line has not yet been activated.
Modem Status: Down (DMTDSL_DO_OPEN)
DSL Mode: Unknown
Interrupts: 16496 (0 spurious)
PHY Access Err: 0
Activations: 0
LED Status: OFF
LED On Time: 0
LED Off Time: 0
Init FW: init_AMR-3.0.014_no_bist.bin
Operation FW: AMR-3.0.014.bin
FW Source: embedded
DSL: Training log buffer capability is not enabled
---------------
**Sh Ver**
Cisco 1841 (revision 7.0) with 118784K/12288K bytes of memory.
Processor board ID FTX1146Z0EV
2 FastEthernet interfaces
1 ATM interface
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
253512K bytes of ATA CompactFlash (Read/Write)
**Sh IP Int Bri**
nterface IP-Address OK? Method Status Prot
ocol
FastEthernet0/0 unassigned YES NVRAM up down
FastEthernet0/1 unassigned YES NVRAM up down
ATM0/0/0 unassigned YES NVRAM initializing down
ATM0/0/0.1 unassigned YES unset initializing down
NVI0 unassigned NO unset up up
BVI1 192.168.1.1 YES NVRAM down down
Dialer1 unassigned YES NVRAM up up
---------------
**Sh Int Atm0/0/0**
ATM0/0/0 is initializing, line protocol is down
Hardware is HWIC-DSLSAR (with Alcatel ADSL Module)
MTU 4470 bytes, sub MTU 4470, BW 2048 Kbit, DLY 250 usec,
reliability 0/255, txload 1/255, rxload 1/255
Encapsulation ATM, loopback not set
Encapsulation(s): AAL5 AAL2, PVC mode
23 maximum active VCs, 256 VCs per VP, 0 current VCCs
VC Auto Creation Disabled.
VC idle disconnect time: 300 seconds
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: Per VC Queueing
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 0 interface resets
0 output buffer failures, 0 output buffers swapped out
---------------
**Sh PPPOE session**
1 client session
Uniq ID PPPoE RemMAC Port VT VA State
SID LocMAC VA-st
N/A 0 0000.0000.0000 ATM0/0/0.1 Di1 N/A PADISNT
0000.0000.0000 VC: 0/32
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