Maximum Users per TSP (CCM 4)

Unanswered Question
Mar 25th, 2008

Hello experts and members,

for our customer, we plan to realize a cti solution (CRM). We have 6 CCM 4.2.3 Clusters and we'll setup 12 HP DL-380 Servers. We plan to run this servers as MS Cluster(either loadbalanced or, if application isn't cluster aware, activ- passiv).

Customer has approx. 33.000 Ports (Phones).

Can someone tell me how much phones I can attach to one TSP (CTI Route Point)in this constellation? i have heard something around 2500 as a limit, but not for shure.

FYI: Customer wants 12.000 users to benefit this CTI solution.

Thanx for you reply.


I have this problem too.
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iptuser55 Tue, 03/25/2008 - 09:13

You need to set up multiple instances of CTI RP to over the 2500 limit. You can go above but TAC may not support it


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