03-25-2008 08:26 AM - edited 03-14-2019 01:59 AM
In doing some 3rd party integration trying to find if any one has accessed ICM variables directly from SQL or some other way.
Thanks,
Baseer.
03-25-2008 08:56 AM
03-25-2008 09:01 AM
You can access these variables too from an Application Gateway. If you are developing custom agent or supervisor applications with CTIOS you can access these variables.
If you plan access the values of this variables for reporting purpouses, the value of the variables are stored in the Termination Call Detail and Route Call Detail.
Hope this helps,
Juan Luis
03-25-2008 08:29 PM
Thanks Juan.
Will look into this. How about running some querries.
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