We are running Cm 4.1, we no longer get an outside dial tome after pressing 0. The dial tone will sound after pressing 0X except in the case where the pattern is begins 0657X (at which stage it will sound after the fifth digit). There are no routes or translation pattens matching these. I have checked all the routes/patterns begining with 0 no overlap and all are checked to provide outside dial tone.
I do recall a unassigned number that I deleted recently which may have begun 0657X. I have searched the numplan table and it does not appear there.
Any ideas appreciated.
Please let me know the exact version of CCM.
Since before 4.1(3)ES119 we had an issue with deleting the numbers and not udating real time database in CCM.
As you know that number can affect the functionality
If you can try restarting CCM.exe to see if this helps but if you are not in latest CCM SR you should go there.