Would like to check if anyone has ever come across changing or modifying the system default tones in CCM especially the busy tone and fast busy tone when a called party phone or CTI Route Point is not available/busy?
Are they just wave files reside in the CallManager TFTP path folder? Appreciate any help to achieve this as I need to know the way to achieve this desperately.
My CallManager version is 4.0(2a) sr2b
Thanks in advanced.