Solved: CME and SIP calls through VPN

alicicmirzet · ‎03-26-2008

Hi,

I have configured CME 4.1 to act as SIP Proxy Server,Configured it corectly so X-Lite SIP Softphone can register with it. Inside LAN network X-Lite to X-Lite calls function without the problem, but:

I connect through VPN to my LAN and register X-Lite with CME (extenssion 66) without any problem.

The other person also connects to our LAN through and registers his X-Lite with CME (extenssion 55).I would like them to talk to each other.

The problem is following. When any of us try to call eachother, the X-Lite Rings, and when a call is answered it immediatly drops with error "Internal Server Error". This is SIP 500 message.

Does anybody has a clue why is this happening and how it can be solved.

regards,

paolo bevilacqua · ‎03-26-2008

Call from 2222 tries to use an unsupported speex codec. Please configure x-lite to use g711u only.

View solution in original post

paolo bevilacqua · ‎03-26-2008

Have configured codec g711u for the voice pool

alicicmirzet · ‎03-26-2008

yes, I have configured it with the command

voice class codec 1

codec preference 1 g711alaw

codec preference 2 g711ulaw

and then under voice poolvalso

voice-class codec 1

paolo bevilacqua · ‎03-26-2008

Are both phones registered to CME ?

Can you include the full "debug ccsip message" ?

alicicmirzet · ‎03-26-2008

Yes,both phones are registered to CME through VPN.

alicicmirzet · ‎03-26-2008

I have also to mention following.

When I connect from one location using VPN and registering to CME with IP Communicator and from other Location using VPN and registering X-Lite, calls can be placed between IP Communicator and X-Lite.

The only issue is X-Lite to X-Lite (SIP to SIP) calls

regards

paolo bevilacqua · ‎03-26-2008

Should not be necessary, but please also configure

voice service voip

allow-connections sip-to-sip

alicicmirzet · ‎03-26-2008

have already configured that.

paolo bevilacqua · ‎03-26-2008

Please send the complete trace.

alicicmirzet · ‎03-26-2008

Ok,

I will send it soon

alicicmirzet · ‎03-26-2008

here is the trace

paolo bevilacqua · ‎03-26-2008

Call from 2222 tries to use an unsupported speex codec. Please configure x-lite to use g711u only.

alicicmirzet · ‎03-26-2008

Hi,

In X-Lite I have set only G711a and G711u codecs, but it was not working.

When I set only G711u codec it worked.

Thanx very much

I will grade it with 5 ;-)

regards

paolo bevilacqua · ‎03-26-2008

Great, thanks for the nice rating and good luck!