Can you add a Speed Dial to a Softkey button or use bat to add to phones

kwaldecker · ‎03-26-2008

Hi All,

I was wondering if you can add a service or a speed dial to soft key button.

I have a customer that wants to add a speed dial to all the phones as Line 2. The speed dial is the same number on all the phones.

The only way i can see to add it to the phones is delete all the phones and reimport them with the speed dial in the bat template. I don't see an option in BAT to just add a speed dial to the phone.

Is there a way I am missing? if not can I make softkey that is a speed dial or a service that would dial the 4 digit number when pressed and then add that to the soft key.

any suggestions would be appreciated.

They are running call manager 5.1.3.2000-3

thanks

Tim Smith · ‎03-26-2008

Hi,

You cant assign a speed dial to a softkey through CallManager.

But you could use the CallManager AXL API to create a script to do this change in bulk for you.

Cheers,

Tim.

kwaldecker · ‎03-26-2008

thanks tim,

Is it easy to create a script? or i would i be better off if i knew programming?

How do you get/use the AXL API?

Tim Smith · ‎03-27-2008

You would need a bit of programming / scripting skill.

I taught myself very basic VB.net to take advantage of it.

It may be a bit of a learning curve.. but it would be well worth it. You can do so much with AXL, that you cant do with CallManager Admin or BAT.

Have a look here for some more info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/axl_prg/4_1_x/axlpg413.html

Cheers,

Tim