03-26-2008 10:28 AM - edited 03-15-2019 09:39 AM
Is it possible to limit access within the Cisco CallManager Administration web interface. We want to allow our support technicians to change a user's password and PIN, but not be able to make other changes to the Callmanager. Thank you
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03-26-2008 10:36 AM
Hi Eric,
This is most possible using MLA (Multi Level Admin);
Multilevel Administration Access
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Multilevel administration access provides multiple levels of security to Cisco CallManager Administration. This technique permits granting only the required privileges for a selected group of users and limits the configuration functions that users in a particular user group can perform.
Prior to the availability of multilevel administration access, administrators with read/write access to Cisco CallManager configuration could change any or all the database/directory elements that are accessible through Cisco CallManager Administration and Cisco CallManager Serviceability. Users could inadvertently disable the entire system with a few mouse clicks by accidentally modifying the data to which they do not need access.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a02mla.html
Hope this helps!
Rob
03-26-2008 10:36 AM
Hi Eric,
This is most possible using MLA (Multi Level Admin);
Multilevel Administration Access
--------------------------------------------------------------------------------
Multilevel administration access provides multiple levels of security to Cisco CallManager Administration. This technique permits granting only the required privileges for a selected group of users and limits the configuration functions that users in a particular user group can perform.
Prior to the availability of multilevel administration access, administrators with read/write access to Cisco CallManager configuration could change any or all the database/directory elements that are accessible through Cisco CallManager Administration and Cisco CallManager Serviceability. Users could inadvertently disable the entire system with a few mouse clicks by accidentally modifying the data to which they do not need access.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/a02mla.html
Hope this helps!
Rob
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