03-27-2008 02:30 AM
I need help on Ciscoworks 2.5, web interface shows that the CW is still initializing. But found that the Tomcat, ICServer and CSRegistryServer failed to run. I already tried manually starting the processes but nothing happens.
Below are logs from stdout.log
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : 11 occurred at PC=0xA73C25B8
Function=_ZNK12DOM_NodeList9getLengthEv+0xC
Library=/opt/CSCOpx/MDC/lib/libxerces.so
I've attached the output of pdshow and stdout.log
03-27-2008 10:02 AM
Your NMSROOT/MDC/etc/regdaemon.xml is corruppt (probably a zero byte file). This was a bug in LMS 2.5. If you do not have a good backup, you will need to reinstall all of LMS from scratch. Then you should immediately upgrade to LMS 2.6 which is freely downloadable from Cisco.com (start from http://www.cisco.com/kobayashi/sw-center/cw2000/lan-planner.shtml , go to LMS 2.5.1 then to 2.6).
03-27-2008 11:42 PM
hi jclarke,
i have another LMS of the same version that is working, can i just copy the NMSROOT/MDC/etc/regdaemon.xml to the problematic server?
03-28-2008 09:25 AM
No. This file is tied closely to the individual server. You would need a good backup from the server with the corrupt file.
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