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paolo bevilacqua Thu, 03/27/2008 - 07:05
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Hi, begin with "debug voice application script". You will see if the script is kicking in, and any obvious error.

Note: 12.4(15)T in general are quite buggy for CME. Suggest you go with 12.4(11)XJ4 that is know to be stable.

Thanks for the reply. It doesnt look lik the script is kicking. I was wondering which aa tcl I need the one forsrst or for cme? Do I need to use the loopback address?

I also out the config onto a gateway running cme and it worked.. the show applications doesnt even show the ques tcl as being active. I know the aa will not show in the sessions command till a call hits it but the que tcl does. I will try the ios..

I just hvent seen anyone use bacd with CME running in SRST mode and wonder if that is the issue

Thanks again

paolo bevilacqua Thu, 03/27/2008 - 08:01
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ASAIK, there is only one script. When the script doesn't kick that is due to DP pots misconfiguration, you might be missing "incoming called-number".

You do the loppback interface and voip DP only to get the service from IP phones.

Here i my config th bacd stuff

service aa flash:app-b-acd-aa-

paramspace english index 1

param number-of-hunt-grps 1

param handoff-string aa

param dial-by-extension-option 3

paramspace english language en

param max-time-vm-retry 2

param max-extension-length 4

param aa-pilot 1020

paramspace english location flash:

param second-greeting-time 60

param welcome-prompt

param call-retry-timer 15

param max-time-call-retry 60

param voice-mail 6000

param service-name cq1

service cq1 flash:app-b-acd-

param queue-len 3

param aa-hunt1 1010

param number-of-hunt-grps 1

param queue-manager-debugs 1

voice translation-rule 5141017

rule 1 /^5147642886/ /1020/

voice translation-profile Test

translate called 5141017

dial-peer voice 516784 voip

description Send Call to CME-BACD

translation-profile incoming Test

preference 1

destination-pattern 516784....

voice-class codec 1

dtmf-relay h245-alphanumeric

dial-peer voice 1010 voip

service aa

destination-pattern 1020

session target ipv4:

incoming called-number 1020

dtmf-relay h245-alphanumeric

codec g711ulaw

no vad

paolo bevilacqua Thu, 03/27/2008 - 13:45
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service aa

param welcome-prompt

then as mentioned "debug voice application script" can guide you further.

It really looks like if the router switches to cme./srst mode it doesnt work. If I config it in a lab it works fine but taking a working config and putting it on the production router and force it to srst mode it fails..

PDI Help says BACD riunning is CME/srst mode is not supported but I am not sure..

I have verified that he audio file works but I will tr using the wav that comes in the bacd package.

Thanks for the replies


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