03-27-2008 06:19 AM - edited 03-15-2019 09:40 AM
I have a solution that use CME as SRST. I have 5 t1's into the gateway. DOes anyone have a sample config using this scenario. I cannot get it to work inside the customer as an internal call (BACD) or from the PSTN. I do have the BACD config guide. Gateway IOS is 12.4.15t3
cme is latest. Any help would be great
03-27-2008 07:05 AM
Hi, begin with "debug voice application script". You will see if the script is kicking in, and any obvious error.
Note: 12.4(15)T in general are quite buggy for CME. Suggest you go with 12.4(11)XJ4 that is know to be stable.
03-27-2008 07:32 AM
Thanks for the reply. It doesnt look lik the script is kicking. I was wondering which aa tcl I need the one forsrst or for cme? Do I need to use the loopback address?
I also out the config onto a gateway running cme and it worked.. the show applications doesnt even show the ques tcl as being active. I know the aa will not show in the sessions command till a call hits it but the que tcl does. I will try the ios..
I just hvent seen anyone use bacd with CME running in SRST mode and wonder if that is the issue
Thanks again
03-27-2008 08:01 AM
Hi,
ASAIK, there is only one script. When the script doesn't kick that is due to DP pots misconfiguration, you might be missing "incoming called-number".
You do the loppback interface and voip DP only to get the service from IP phones.
03-27-2008 10:56 AM
Here i my config th bacd stuff
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param number-of-hunt-grps 1
param handoff-string aa
param dial-by-extension-option 3
paramspace english language en
param max-time-vm-retry 2
param max-extension-length 4
param aa-pilot 1020
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt en_bacd_welcome.au
param call-retry-timer 15
param max-time-call-retry 60
param voice-mail 6000
param service-name cq1
service cq1 flash:app-b-acd-2.1.2.2.tcl
param queue-len 3
param aa-hunt1 1010
param number-of-hunt-grps 1
param queue-manager-debugs 1
voice translation-rule 5141017
rule 1 /^5147642886/ /1020/
voice translation-profile Test
translate called 5141017
dial-peer voice 516784 voip
description Send Call to CME-BACD
translation-profile incoming Test
preference 1
destination-pattern 516784....
voice-class codec 1
dtmf-relay h245-alphanumeric
dial-peer voice 1010 voip
service aa
destination-pattern 1020
session target ipv4:10.10.46.15
incoming called-number 1020
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
03-27-2008 01:45 PM
Hi,
Try:
application
service aa
param welcome-prompt _bacd_welcome.au
then as mentioned "debug voice application script" can guide you further.
03-27-2008 07:38 PM
It really looks like if the router switches to cme./srst mode it doesnt work. If I config it in a lab it works fine but taking a working config and putting it on the production router and force it to srst mode it fails..
PDI Help says BACD riunning is CME/srst mode is not supported but I am not sure..
I have verified that he audio file works but I will tr using the wav that comes in the bacd package.
Thanks for the replies
03-31-2018 01:12 PM
In SRST mode we are unable to register parameters for BACD, i am confused whether It's supported or not
FD-EHollis-2901-VGW#show run | sec application
application
service fd4aa flash0:CME/app-b-acd-aa-3.0.0.4.tcl
paramspace english index 1
param welcome-prompt _FD4Maingreeting.au
param call-retry-timer 15
paramspace english language en
param queue-exit-extension1 96035943636
param queue-exit-extension2 96035943651
param drop-through-option 2
param second-greeting-time 60
paramspace english location flash0:CME/
param max-time-vm-retry 2
param max-time-call-retry 700
param aa-pilot 5555
Enter configuration commands, one per line. End with CNTL/Z. FD-EHollis-2901-VGW(config)#application FD-EHollis-2901-VGW(config-app)#service fd4aa flash0:CME/app-b-acd-aa-3.0.0.4.tcl FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#paramspace english index 1 FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#paramspace english language en FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#paramspace english location flash0:CME/ FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param aa-pilot 5555 Warning: parameter aa-pilot has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param welcome-prompt _FD4Maingreeting.au Warning: parameter welcome-prompt has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param drop-through-option 1 Warning: parameter drop-through-option has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param queue-exit-extension1 96035943636 Warning: parameter queue-exit-extension1 has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param drop-through-option 2 Warning: parameter drop-through-option has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param queue-exit-extension2 96035943651 Warning: parameter queue-exit-extension2 has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param second-greeting-time 60 Warning: parameter second-greeting-time has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param call-retry-timer 15 Warning: parameter call-retry-timer has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param max-time-call-retry 700 Warning: parameter max-time-call-retry has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#param max-time-vm-retry 2 Warning: parameter max-time-vm-retry has not been registered under fd4aa namespace FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)# FD-EHollis-2901-VGW(config-app-param)#!end
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide