CME B-ACD and CFA for OPERATOR HUNT

Unanswered Question
Mar 27th, 2008

CFA does not work

for operator hunt group

What else can I set?

I have one OPERATOR number "0"

When OPERATOR makes CFA to another number

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Paolo Bevilacqua Thu, 03/27/2008 - 10:55

You cannot CFA an ephone-hunt or B-ACD pilot.

The proper way is to have all hunt-group members to log out via softkey, then calls will go to the number configured as voice-mail in B-ACD/AA.

That can be any number and does not requires to be an actual voice-mail.

Actions

This Discussion