CME B-ACD and CFA for OPERATOR HUNT

Unanswered Question
Mar 27th, 2008
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CFA does not work

for operator hunt group


What else can I set?


I have one OPERATOR number "0"

When OPERATOR makes CFA to another number



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paolo bevilacqua Thu, 03/27/2008 - 10:55
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You cannot CFA an ephone-hunt or B-ACD pilot.


The proper way is to have all hunt-group members to log out via softkey, then calls will go to the number configured as voice-mail in B-ACD/AA.


That can be any number and does not requires to be an actual voice-mail.

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