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CME B-ACD and CFA for OPERATOR HUNT

rsefer
Level 1
Level 1

CFA does not work

for operator hunt group

What else can I set?

I have one OPERATOR number "0"

When OPERATOR makes CFA to another number

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

You cannot CFA an ephone-hunt or B-ACD pilot.

The proper way is to have all hunt-group members to log out via softkey, then calls will go to the number configured as voice-mail in B-ACD/AA.

That can be any number and does not requires to be an actual voice-mail.

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