It doesn't look like my Unity (4.2) is able to transer calls to an external number or even to another internal extension. I use the option 4 in my personal mailbox which offers the call transfer option and allows me to enter an internal or external number. When I dial the extension it goes to my personal greeting and inviting the callers to leave a message. Please note that I have created a transfer rule (9??????????*)in the Restriction Table but it doesn't look like working. I am not even able to transfer a call to another local extension. Am I missing some config?
Thanks for your help,