Cannot remove switch in CER 2.0

Unanswered Question
Mar 27th, 2008

Hi Guys, not sure if this is the right forum to post in, but it looks like the best match out of the option.

I have 13 switches in CER 2.0 right now, but i cannot delete one because Phone Tracking is constantly running. I get the following error: "Failed to delete LAN switch. Phone Tracking is in progress."

No matter when i try to delete this switch i get the same error. Rebooting the server does not resolve the issue. My phone tracking schedule is set to run every 30 minutes (I believe this is the default). My question is, will extending this interval (to 60 or 90 minutes) fix my issue, and what will the consequences be?

I have this problem too.
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gogasca Thu, 03/27/2008 - 15:03


Any Phone for that switch is still showed in CER? Is that switch connected?

If you have already reboot the server, I widely recommend you to Stop tracking server, then give it a try if that doesnt work...( which i belive it wont) open a TAC case with us please tell us exact CER version, CCM version for now.


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