Create CUC

Answered Question
Mar 28th, 2008

Hi i have ccm 6.0 and CUPS.

When i create device cisco unified personal communicator i have error

"Update failed. [491] TypeDbErrors.INVALID_PRODUCT_NAME"

Can i fix it&

I have this problem too.
0 votes
Correct Answer by sbilgi about 8 years 6 months ago

Check if you are using uppercase for the device name. If not, make all the letters of the device name as uppercase. The correct format for the device name is UPC. More information at

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