MCS-7845-H2 and Unity

Unanswered Question
Mar 30th, 2008
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Hi all


I'm building a Unity 5 UM with Exchange 2007 setup.

The Platform configuration disks that were shipped with it is not working.

I tried another older disk I have as well. None of them boot with the disk and load the OS.


I looked closer, and saw the Servers I got are MCS-7845-H2 A0.

I can't find anything on Cisco about the A0 server. It's also not on the Supported hardware list.

What are these, and how do I now manage?

Should I load the OS manually with smart start or contact Cisco for a Platform distk that works on them?


Thanks


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Tray Stoutmeyer Sun, 03/30/2008 - 08:19
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First, make sure you received what you ordered with whomever you ordered the server from. Unity can always be installed with a retail version of the OS. We have in our documentation a section for that. See here.


http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/installation/guide/vmexnofo/5xcuigvmenofo040.html


Specficially the link "Installing Windows Server 2003 by Using a Retail Windows Server 2003 Disc."


Tray

idupreez_2 Sun, 03/30/2008 - 08:40
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Well first, my order says MCS-7845-H2-ECS2 like always.

But delivered were the A0 servers. Don't know these servers.


Think it might be the platform config disks I have.

See, I have to use older ones because these servers didn't come with any.

Is there any way I can get hold of it quickly? Downloading from somewhere or so?

Thanks


Jaime Valencia Sun, 03/30/2008 - 13:23
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i just looked and you're right, i cannot find anything on those server


Cisco MCS 7845-H2

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/product_data_sheet0900aecd80587390.html


i would suggest you to get in touch with our Customer Service to verify if they sent you the right servers because it might be just some issue with the tags but better be sure


about downloading the PCD that is not possible, we only have the Unity installs on CCO but no the PCDs


you can try looking what the SN shows up for that server:


www.cisco.com/go/scc


Click Login to SCC. After logging in do a Quick Search by serial number.


HTH


javalenc


if this helps, please rate

idupreez_2 Sun, 03/30/2008 - 23:31
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Thanks for the help and the quick replies.


Seems I will have to manually load the OS.


Ian

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