How can i access to Call Manager via another user that CCMAdministrator

Unanswered Question
Mar 30th, 2008


my problem i i have done the procedure of MLA, but i don't know if the integration with Active Directory is mandatory. because i have just added the User at User Group and also Functional Group, but not the last step describes at document, because i didn't understand it.

Please help me.

I have this problem too.
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Jaime Valencia Sun, 03/30/2008 - 16:35

no, the AD integration is not mandatory. the steps change depending on which version you're using so be sure to use the right documentation

if CUCM 5.x or 6.x make sure you add the user to the user group for CCM admin.

if any previous version make sure to add it to the superuser group to have the same privileges as the CCMAdministrator accounr.

what document are you following?

is it for your CUCM version?



if this helps, please rate

dbenattou Sun, 03/30/2008 - 16:53


thanks for your reply, the version of CUCM is 4.1. i have done what you said, but it doesn't work.It's strange!

Jaime Valencia Sun, 03/30/2008 - 17:07

just to be sure, is this the doc you followed:

Multilevel Administration Access

Multilevel Administration Access Configuration

other than adding the user to a user group there is nothing really special about MLA with DCD or AD.

what do u have under the MLA parameters?



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