Cisco 3660 'show diag' doesn't show NMs

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Mar 31st, 2008
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Hi


I've got a Cisco 3660 which doesn't show installed NMs when 'show diag' is issued. It has a NM-1FE2W & a NM-4T installed.


sh diag, sh diag 0, sh diag 1 & sh diag 2 all show the same thing.


sh diag:


3660 Chassis type: ENTERPRISE


3660 Backplane EEPROM:

Hardware Revision : 1.0

Top Assy. Part Number : 800-04740-02

Board Revision : C0

Deviation Number : 0-0

Fab Version : 02

PCB Serial Number : HAD06311026

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Chassis Serial Number : JHY0636K4SX

Chassis MAC Address : 000a.415b.2680

MAC Address block size : 112

Manufacturing Test Data : 00 00 00 00 00 00 00 00

Fab Part Number : 28-2651-02

Number of Slots : 6

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 00 C8 41 01 00 C0 46 03 20 00 12 84 02

0x10: 42 43 30 80 00 00 00 00 02 02 C1 8B 48 41 44 30


Any thoughts?


Geoff


PS - show ver:


Cisco IOS Software, 3600 Software (C3660-IS-M), Version 12.4(13), RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2007 by Cisco Systems, Inc.

Compiled Thu 22-Feb-07 20:41 by prod_rel_team


ROM: System Bootstrap, Version 12.0(6r)T, RELEASE SOFTWARE (fc1)


C3660 uptime is 0 minutes

System returned to ROM by reload

System image file is "flash:c3660-is-mz.124-13.bin"


Cisco 3660 (R527x) processor (revision 1.0) with 251904K/10240K bytes of memory.

Processor board ID JHY0636K4SX

R527x CPU at 225MHz, Implementation 40, Rev 10.0, 2048KB L2 Cache



3660 Chassis type: ENTERPRISE

2 FastEthernet interfaces

4 Serial interfaces

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of NVRAM.

32768K bytes of processor board System flash (Read/Write)


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graemeporter Mon, 03/31/2008 - 04:30
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Hi Geoff,


Are these NM's working?


If so, are you able to see them if you type "show inventory" instead?


If not, do you have another router you could try them in, to test whether the NM cards are faulty?


Hope this helps

Graeme

beast_gts Mon, 03/31/2008 - 04:51
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#sh inventory

NAME: "3660 chassis", DESCR: "3660 chassis"

PID: , VID: 1.0, SN: JHY0636K4SX


NAME: "c3660 Motherboard with Fast Ethernet", DESCR: "c3660 Motherboard with Fast Ethernet"

PID: Leopard-1FE , VID: , SN: JAD06310CNA


NAME: "TDM0", DESCR: "TDMSlot"

PID: TDMSlot , VID: , SN:


NAME: "FastEthernet/WAN", DESCR: "FastEthernet/WAN"

PID: NM-1FE2W= , VID: 1.0, SN: JAD060701A9


NAME: "Four Port High-Speed Serial", DESCR: "Four Port High-Speed Serial"

PID: NM-4T= , VID: 1.1, SN: 21412612




The cards are working fine and there's nothing odd with the router as far as I can see, except for sh diag.

royalblues Mon, 03/31/2008 - 04:31
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Since you are running a very recent code, can you try sh inventory to see whether it shows up something


Narayan

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