ACS Support File Reader

Unanswered Question
Mar 31st, 2008

Does anyone know of a reader for the ACS support .cab packages generated by the "Run Support" function? Obviously TAC has one, but will they give it to customers? If not, is there a third-party tool? I need one that would ideally support ACS 4.1. As an IOS guy, I don't like not being able to read my own debugs. ;)

I have this problem too.
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darpotter Tue, 04/22/2008 - 08:20

extraxi aaa-reports! will suck the user/group and network databases out of the cab file for reporting and audit compliance - if that helps.

The ACS service logs can be pulled out using winzip or even windows built in cab viewer - most of the time.

We've found that all to frequently the ACS suport cab appears to look corrupt to windows but ok to winzip.


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