Increasing the time between Callhandlers

Unanswered Question
Mar 31st, 2008

Hi Guys,

I have created 3 call handlers and recorded voice greeting in the Standard Greeting option for all 3 callhandlers in my Unified system.

"After greeting" option in the Greetings page, I have forwarded the call handler 1 to callhandler 2 and callhandler 2 to callhandler 3. I observed, "After greeting", call handler1 is immediately transferring to callhandler 2. Is there any possibility to increase the seconds time before immediately transferring to callhandler2?



I have this problem too.
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Tommer Catlin Mon, 03/31/2008 - 21:55

Probably not, but what you can do is create another callhandler, but leave it blank. It will create a small delay for you that you are looking for.


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