04-01-2008 02:17 AM - edited 03-13-2019 05:08 PM
Hi,
Dialed Number Analyzer fails to install on 4.1(3)SR5D Pub. It just hangs at the 'Installing shortcuts' step. It can be installed on Sub without any issue.
Has anybody seen similar issue as I am unable to find any known bugs?/
Many Thanks
Ati
04-03-2008 08:33 AM
try uninstalling it from ALL servers in your cluster, deleting ANY instances of DialedNumberAnalyzer.exe on ALL of your servers, and installing it from the plugins page on the PUB FIRST.
04-03-2008 08:57 AM
Have you verified that the DNA service is running on the publisher and not set to disabled?
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