Rob Huffman Tue, 04/01/2008 - 05:43
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Hi Rafael,


I'm not sure what version of CCM you are running so I have attached the info for 3 of the more current versions;


Cisco Unified Communications Manager CDR Analysis and Reporting Administration Guide for Cisco Unified Communications Manager, Release 6.0(1)


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/6_0_1/car/carrslts.html



Cisco Unified CallManager CDR Analysis and Reporting Administration Guide, Release 5.1(3)


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carrslts.html



Cisco Unified CallManager Serviceability Administration Guide, Release 4.2(3)


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/4_2_3/ccmsrva/saappdxa.html



Hope this helps!

Rob

reg_cisco Wed, 04/02/2008 - 02:14
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I am using CCM 4.1.

Where is the PDF for my version?.

Thanks.

Rob Huffman Wed, 04/02/2008 - 05:32
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Hi Rafael,


Sorry about that, I wasn't sure what version you were running :)


Cisco CallManager Serviceability Administration Guide, Release 4.1(3)


Understanding CAR Reports


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/4_1_3/ccmsrva/saappdxa.html#wp997996


Hope this helps!

Rob

jonathan.dixon Fri, 04/04/2008 - 03:07
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Hi Rafael,


Just to add to Rob's excellent info, i've found the following useful when looking directly at the CDR database:


For version 4.1(3):

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cdr_defs/4_x/cdr413.html


For other versions see:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_programming_reference_guides_list.html



Cheers,


Jonathan



PS does anyone know what tool is used towards the end of this document to analyze the CDRs, for example in figure 1 of the 4.1(3) CDR document?


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cdr_defs/4_x/cdr413.html#wp102799


Looks quite useful...

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