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Busy Line Issue

islam.irshaid
Level 1
Level 1

‎04-01-2008 04:56 AM - edited ‎03-13-2019 05:08 PM

Dear Experts,

I need your help to solve some Busy Line issue, the pig issue here is when anyone call a busy line, he will not know if the called number is busy or not.

So could you please tell me if I can solve this issue? of course I know that I can put the Busy Trigger = 1, but I need the called busy person to see who is trying to call him.

Regards

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Justin Brenton
Level 4
Level 4

‎04-06-2008 09:41 AM

Hello Islam,

What is your CCM version?

You will want to check your No answer ring duration, Maximum number of calls, and busy triggers.

Could you also please describe your issue in more detail?

Regards,

Justin

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