Upgrade issue with VPN3015

Abertay · ‎04-02-2008

Hi,

I'm currently trying to upgrade our cisco vpn3000 to the latest software using the web console and it continually fails with the error :

Software Update Error

An error occured while updating the image, VPN 3000 Concentrator has not been successfully updated. The current executable image has not been affected.

The image i'm currently running is :

vpn3000-4.7.2.K-k9.bin

and i've tried upgrading to :

vpn3000-4.7.2.O-k9.bin

vpn3000-4.7.2.L-k9.bin

vpn3000-4.7.2.N-k9.bin

File manager shows :

Total: 12344KB, Used: 2404KB, Free: 9940K

so I should have enough space for the image.

Does anyone have any idea how to fix this?

Under IE7/8 it seems to fail instantly. In firefox 2 it gets to about 96% before failing.

thanks,

Matt

smalkeric · ‎04-08-2008

Make sure that you are not loadingthe 3005 image on 3015. there is a memory requirement. The memory requirement for this software image4.7.2, is at least 128MB

For more details, please the link below for the release notes of 4.7.2 image:

http://www.cisco.com/en/US/docs/security/vpn3000/vpn3000_47/Release_Notes/472con3k.html

Abertay · ‎04-08-2008

Hi,

i think they are all prefixed 3005. The images i downloaded all claim to work with the 3015 and it has 512mb RAM.

regards,

Matt