Webdialer installation and configuration

Unanswered Question
Apr 2nd, 2008
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Hello,

I would like to set up webdialer on my ccm 5.1 (exact version 5.1.2.3000-2).

I've read the http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmfeat/fswbdlr.html and applicate the config, but it doesn't work.


Here is my service configuration http://crud-pc.net/list/images/cisco/Webdialer_config.png


The CCMUser directory would access to http://ip_ccm/webdialer/xxx

it list that : http://crud-pc.net/list/images/cisco/Webdialer_list.png

There isn't any file, it's correct ?


Like if the service isn't activate ?!?!?

Is there any other settings to make ?


Thx a lot for all ;-)

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hanslepire Tue, 04/08/2008 - 07:45
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There is a TAC for this error, but it doesn't work.

For info CSCsh85758.

But installing last update of locale has no effect on my problem.


To make webdialer functionnal, you must install CCM update 5.1.3a (or any more recent).

This is that I've made !

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