Inventory collection problem

Unanswered Question
Apr 2nd, 2008

I have just noticed that inventory collection is failing for several of my devices, devices ranges from cisco 4948 to 4006 and 2948. I have tried delete one cisco 4006 and added back in it and it never collected inventory on it.

RMECSTMServer and ICServer are runnig. When I look at the daemons.log it says "Connection terminated abnormally" I have attached the daemons.log output, please advise

I'm running LMS2.6 with RME 3.0.5 on Solaris 9

Attachment: 
I have this problem too.
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David Stanford Wed, 04/02/2008 - 07:39

What is the inventory error you are seeing? Anything in the IC_Server.log for the problem devices?

nawas Wed, 04/02/2008 - 08:10

I tried to manually collect inventory for two devices;

Cisco 4948 and I got the following error

RICS0001:Internal Error,unable to process the collected data from the device.

Cisco 4006 and I got the following error:Device Collection Failed.

Job details shows below:

Duration: 24.327 seconds

Average Scan Time: 24.327 seconds/device

Job Result Description: At least one of the devices that you submitted for inventory collection has failed

When I look at the IC_Server.log I see the following:

Primary key for table 'PhysicalAssetData' is not unique

I have attached current output from IC_Server.log

Thanks.

Attachment: 
David Stanford Wed, 04/02/2008 - 09:11

Yes, you can download 4.0.6 from CCO as long as you have access to software downloads

jbarger Wed, 09/24/2008 - 13:46

I see the same error also on 4.1.1. 18 of my 250ish devices will not collect...

No ideas here :(

jbarger Wed, 09/24/2008 - 14:36

Well I just deledted the device entirely and put it back in and it fixed it...

I saw the error "ASA Error -193: Primary key for table 'PhysicalPort' is not unique"

in the ics_server.log.

jbarger Wed, 09/24/2008 - 15:17

Ok Thanks... I saw 3.1 was available but didnt find it quickly so I will upgrade from 3.0.1 asap.

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