CUE Script doesn't understand busy tone

DanatShekhe · ‎04-02-2008

Hello!

I've issue at Cisco ISR 2811 CCME 4.1 with AIM-CUE (ver 3.0.3). I have script where possible to dial-by-extension. When I'm dialing by existing extension - all ok, but when dialed invalid extension number I hear silence. When IP Phone is busy - CUE can't understand that and I hear silence too.

I had test that script for invalid numbers and busy with CUCM 6.1, script worked fine.

Could you tell me plz, whats going on?

Brandon Buffin · ‎04-02-2008

This is likely due to the default transfer mode for SIP on CUE. Try the following commands on the CUE module.

cue#conf t

cue(config)#ccn subsystem sip

cue(config-sip)#transfer-mode semi-attended

Hope this helps. If so, please rate the post.

Brandon

DanatShekhe · ‎04-02-2008

That command I'm executed before and now,it didn't help. Any other way to resolve this issue?