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Cisco Supervisor Desktop - Viewing Multiple teams

cgermain
Level 1
Level 1

‎04-02-2008 12:58 PM - edited ‎03-14-2019 02:02 AM

We have a manager who wants to view more than one team at a time. She doesn't want to put them all in the same team, since they have different skills. To my knowledge, Cisco doesn't allow more than one instance to run at a time on a PC. Any suggestions other than having multiple PCs, which is not an option?

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4 Replies 4

david.macias
VIP
VIP

‎04-02-2008 01:09 PM

I've never found a solution to this other than put them all in the same team.

david

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Riccardo Bua
Level 5
Level 5

‎04-03-2008 04:49 AM

Never tried but it might work, create a third Enterprise skillgroup and make both skillgroups members of the Enterprise one, make the supervisor the supervisor for the Enterprise SG.

Regards,

Riccardo

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geoff
Level 10
Level 10
In response to Riccardo Bua

‎04-04-2008 10:16 AM

It's not possible. You probably have this person as a secondary supervisor of all the teams, and she can see all teams one by one. That's it.

Please lodge an enhancement request.

Regards,

Geoff

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cgermain
Level 1
Level 1
In response to geoff

‎04-04-2008 10:41 AM

Thank you I will do that.

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