Problem with Guest Accounts after WCS upgrade to

Unanswered Question
Apr 2nd, 2008

After upgrading my WCS to and 4402 wireless controller to I have noticed that the Guest user accounts can only have a maximum validity period of 30 days. If I add more than this in the WCS or choose unlimited I receive errors. In looking on the 4402 I noticed that if I change the time there past 30 days (in seconds) I actually get a popup notice that states the limit is 30 days.

Is anyone else experiencing this?

Unlimited Guest accounts worked before this upgrade!

I have this problem too.
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shawnmuncy Thu, 04/03/2008 - 11:32

Thanks for the quick response.

When I choose an unlimited life time for a guest account in the WCS I get the following error in a popup window:

Error(s):You must correct the following error(s) before proceeding:

Error:COMMON-1: Some unexpected internal error has occured. If the problem percists please report to the Tech Support.

Error:Detail: Could not execute JDBC batch update

Thanks for the help!

Pushkar Sambhoos Thu, 04/03/2008 - 23:43

Could you please refresh the config from the controller. If the issue still persists, please attach a screenshot of the guest user creation page, so I can try to recreate this.

johncomeau Mon, 06/08/2009 - 12:54

Hey I was wondering if you fixed this issue. I'm having the same problem?


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