Hi, I am not familiar with IVR. Could you let me know followings?
My customer is interested in IVR. He is a IT department employee and place the IVR server in central office and share it for some local office.
He would like to let local office employee switch "working hour guidance message" and "out-of-working hour message" whenever local employee like by himself, not automatically. The IT employee would not like local employees access IVR administration. Is it possible for local user to switch two messages remotely and easy?