cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
873
Views
5
Helpful
5
Replies

DFM devices in Questioned status

sbrox
Level 1
Level 1

I'm using LMS 2.6 and DFM 2.0.10.

Contet network devices are stuck in questioned stat, other devices are OK

sysobjid = 1.3.6.1.4.1.9.1.504

Item Information under Rediscover/Delete Devices shows the following:

IP Address = xxx.xxx.xxx.xxx (Address removed)

DNS Name = xxxxxx.xxx.xxx.xx (hostname removed)

Device Status = Questioned

Device Type = Content Networking

Aliases = N/A

Containments = N/A

DFM Processing = N/A

Time Last Discovered = 02-Apr-2008 07:20:39

Import Time Stamp = 02-Apr-2008 07:20:37

*** Data Collector Status Information ***

Error Code = Others

Error Message = DataCollector request timeout(internal problem)

What is wrong?

5 Replies 5

tverhoeven
Level 1
Level 1

have these devices worked in DFM in the past?

Is there a firewall between DFM and these devices??

I have deleted and added det device and det status was "Learning" and then "Questioned". The status has never been "Known"

I'm not sure if there is a firewall between but the error code/message is "Others and internal problem" and not "SNMP timeout"

This is most likely due to a bug, CSCsi01966. An experimental patch was just made available which may fix this problem. You will need to call the TAC to get it. Have your engineer contact me to get the patch.

Joe,

I've just upgraded LMS2.6 DFM to 2.0.10. I am having problems where Hostnames are displayed as an IP and not by DNS name. I have deleted all devices and re-added through Device Selector but still no DNS names are displayed. I've checked DCR and display names are the same as Hostnames. I've had this issue before in previous upgrades but was always able to resolve by following above. Any ideas?

DFM is the only LMS application which does not respect display name. You must make sure the IP address can be resolved to a hostname using the resolver.pl tool. To do that, run:

NMSROOT/bin/perl NMSROOT/bin/resolver.pl IPADDRESS

In order to get this to work, you may need to add a local hosts entry for the IP address. Once the IP is resolvable, you can remove the device from DFM then re-add it.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: