ASA Crash and now problems

Unanswered Question
Apr 3rd, 2008

This morning I had a ASA5540 crash - it suddenly froze, I lost contact, and then it rebooted itself. It lost contact with its mate and consequently the secondary failed over and is now active.

Now it's back up put when ping to the inside interface (obviously on the backup IP address) I'm receiving 6% packet loss and high round trip times. On the switch that it's plugged into I am getting input errors and CRCs incrementing.

I don't think the issue was just the inside interface as the two devices lost contact (they have a separate LAN interface), but they are on the same interface card.

Has anyone seen this before? We're on 7.06.



I have this problem too.
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cpembleton Thu, 04/03/2008 - 07:52

CRC errors indicate issue with LAN connection. Check for duplex mis-match, physical cable, and try a different switch port. Once you make the change you may want to clear the counters and watch.

Could be a bad interface of the ASA also. After trying the above you may want to open a TAC case.

You may want to console into the ASA and check for errors also. Could be another issue with ASA.




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