04-03-2008 07:54 AM
Hi,
I just installed LMS 3.0 and when I try to perform the server setup
CiscoWorks / Workflows / Server Setup / Manage Servers
The window hangs with Collecting existing server information please wait.
Has anyone else experienced this and how did you fix it?
Pete
04-03-2008 09:28 AM
The first thing you should do is apply the LMS 3.0.1 update if you haven't already. Quite a few CWA bugs are fixed in this update. The update is freely downloadable from http://www.cisco.com/cgi-bin/tablebuild.pl/lms301 .
If the problem persists after that, check your system identity user password (Common Services > Server > Security > System Identity Setup). It must only contain letters and numbers.
04-03-2008 09:43 AM
When you say the LMS 3.0.1 update do you mean the Dec 2007 update?
04-03-2008 09:50 AM
Yes.
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