CUCM 6.0.1 No DN or Dial Tone after Call Manager Service Restart

Unanswered Question
Apr 4th, 2008


Today, as per TAC, I had to restart Call Manager and IPVMS Services. I started early so no users would be effected. I walked out office and found about 6 phones did not have extension.

I manually reset them, settings, ##*##, and they restarted fine. About 2 hours later, it was reported that no one could make any phone calls. ALL the phones, except the 6 I restarted locally, were unable to make a new call.

There was no visual indication at the phone or in CUCM that the phone did not restart properly. TAC will look into this as part of my existing SR, but was wondering if anyone had seen this before.

Thanks in advance,

~ Liz

I have this problem too.
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egrinkin1 Fri, 04/04/2008 - 12:04

Please excuse my spelling and obvious mistake with **#**. I'm FRIED!

egrinkin1 Mon, 04/07/2008 - 12:05

Does anyone have an ideas here?

I'm still waiting to hear back from TAC and getting frustrated.

I guess it must be pretty bad if no one else has had this happen...

Thanks in advance for your time.

~ Liz

gogasca Mon, 04/07/2008 - 23:50


Could you please email me SR so I can take a look and get more info



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