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call forward to verizon cell phone

whanson
Level 2
Level 2

Strange problem only happens with verizon cell phone. CM call forward to cell phone. From IP phone if I call the IP phone with the call forward works fine. If I call from outside to did which would ring IP phone and thus call forward end user cell phone gets one ring and missed call. Anyone ever come across this? Only happens when cell phone is verizon. Other carriers work fine.

1 Reply 1

kthorngr
Cisco Employee
Cisco Employee

What did the calling phone experience?

Probably will need to look at debugs of the outbound call to see what type of response Verizon is returning.

What version of CCM do you have?

Kevin