IP Communicator One way voice

Unanswered Question
Apr 7th, 2008
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I have setup a PIX VPN.

I was testing IP Communicator from home via a VPN connection to our PIX and it runs but when the call is connceted there is sound one way. I can hear the other side but they can't hear me.

Let me know if you know what could it possibly be.

Just for more info, we used to have a vpn concentrator for vpn users and we migrated the services to our pix 515E.

When we had the vpn conentrator running we were able to use the ip communicator without a problem, now with vpn setup in the pix, there is only one way voice.



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dezoconnor Wed, 04/09/2008 - 11:32
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Generally one way audio is due to routing issues or firewall policies. Can you PING from the voice subnet to your IP Communicator and vice versa?

Michael Mistretta Wed, 04/09/2008 - 16:38
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One way voice is absolutely a routing issue. Make sure your pix admin has all the routes to the internal network, or at least the voice network, configured in the firewall.


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