IP Communicator One way voice

Shannon Sutter · ‎04-07-2008

I have setup a PIX VPN.

I was testing IP Communicator from home via a VPN connection to our PIX and it runs but when the call is connceted there is sound one way. I can hear the other side but they can't hear me.

Let me know if you know what could it possibly be.

Just for more info, we used to have a vpn concentrator for vpn users and we migrated the services to our pix 515E.

When we had the vpn conentrator running we were able to use the ip communicator without a problem, now with vpn setup in the pix, there is only one way voice.

Thanks,

zeek

dezoconnor · ‎04-09-2008

Generally one way audio is due to routing issues or firewall policies. Can you PING from the voice subnet to your IP Communicator and vice versa?

MMstre · ‎04-09-2008

One way voice is absolutely a routing issue. Make sure your pix admin has all the routes to the internal network, or at least the voice network, configured in the firewall.