Group Listen Function not available in BAT

Unanswered Question
Apr 8th, 2008

Hi everybody,

yesterday I found the rigth function for my problem. I want to set the "Group Listen" checkbox on every 7911 Phone in my cluster. Unfortunately in BAT there is no such checkbox available! I dont want set 250 phones manually! And I cant delete them ans reinstall, because they are in work. So somebody knows how to do that? Is there a column in database I can change? I see, that the column DefaultDTMFCapability in table dbo.Device changed, if I set the checkbox or not. But I mean that's not the right column.

We use CUCM 4.2(3)sr2 and BAT 5.2(3).



I have this problem too.
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eug-c Tue, 04/08/2008 - 04:04

Sorry I am not able to answer you. I have a CM version 4.2(3)sr2 which has BAT version 5.2(3a).

This doesn't have the Group Listen.

And when I patched to 4.2(3)sr3, with BAT version 5.2(3c). There are more fields, but still not Group Listen.



Jaime Valencia Tue, 04/08/2008 - 08:02

these are the only things you can change thru BAT when updating:

Field Descriptions for Updating Phones

Field Descriptions for Updating Lines

Please be aware that direct changes into the DB will not be supported by TAC



if this helps, please rate

Support Albakom Wed, 04/09/2008 - 00:18


I always read the documents and check other BAT-Releases. Nothing there is a "group Listen". The first "group Listen" I found in BAT at CUCM 6.1! But I can't tell the customer to upgrade the system, only to enable "Group Listen" at 250 phones. So somebody knows, if there's a way to change something in database? Which table and column? I can test this before at a virtual machine, so I think thats a way I can take.

david-rivas Mon, 04/08/2013 - 02:27


I am in the same situation. But I think I have a solution, If we migrate from SCCP to SIP if you enable Group Listen in the SIP phone template, the phones will enable the function.



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