SQL2K in Win2003

f.gouger · ‎04-08-2008

Hi

Tell me if I am doing something wrong! I have to install SQL2K in my IPCC because I will work with two server in high availability.

I am upgrading from 4.0.5 to 5.0.2 so I have start over my servers with win2003. I have install IPCC 5.0.2 and following the doc, I have try to install SQL2K with the CD that I received for my 4.0.5 server.

But I receive this message.

Windows 2000 Server with service pac 4 or higher is required to install SQL2K Installer. Setup will now abort.

I have Windows 2003 with Service pack 1.

Can someone help me?

kthorngr · ‎04-08-2008

Do you have the option to continue with the installation?

I have seen similar messages but was able to continue the install then apply the appropriate SP.

Kevin

f.gouger · ‎04-08-2008

Hi

No the installation stop there. But if I start with the autorun.exe in the SQL2K folder, I am able to complete the installation. But when I am rebooting the server I got this message

The installation program has detected that SQL2K is installed on this computer but that it was not installed using the installation disk provided by Cisco

But I am using a Cisco disk!

Any ideas?

kthorngr · ‎04-08-2008

I re-read your original posting a bit closer. Unfortunately there is not an upgrade path from CRS 4.0 to 5.0. You will need to use the product upgrade tool to obtain CRS 5.0.2 media.

Kevin

f.gouger · ‎04-08-2008

I did not use the good word. I use new DVD to install 5.0.2 and WIN2003. I have ask for the ''upgrade kit'' from Cisco. I know that I cannot upgrade from 4.0.5 to 5.0.2, that I need to re-install completely. I did not receive from Cisco a new SQL2K Cd so I use the old one from my 4.0.5 installation.

kthorngr · ‎04-08-2008

Just posted this to the other question about ordering SQL 2k.....

MY understanding is the part number depends on the MCS server and number of processors. I would suggest calling the presales help desk (don't have the number handy).

THis might help though. Look for UCCXIVR-45DB1PS1 at this URL:

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/prod_end-of-life_notice0900aecd80702235.html

Kevin