Joe Clarke Tue, 04/08/2008 - 18:46
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What version of RME? What error do you see when the purge job fails?

eliaspaulos Wed, 04/09/2008 - 06:19
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RME v.4.0 here is the error from syslog


Sat Apr 05 17:45:11 PDT 2008 ],ERROR,[main],Drop table failed:ASA Error -210: User 'DBA' has the row in 'SYSLOG_20080025' locked 8405 42W18


[ Sat Apr 05 17:45:13 PDT 2008 ],ERROR,[main],Failed to purge syslogs


[ Sat Apr 05 17:45:14 PDT 2008 ],ERROR,[main],Purge not successful


Thank you


Joe Clarke Wed, 04/09/2008 - 08:33
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This can occur because of a bug. Go to Common Services > Server > Admin > Job Browser, and check how many instances of the SyslogDefaultPurge job exist. If there is more than one, choose the ID of the one you do not want, then run the following from the command line:


NMSROOT/bin/cwjava -cw NMSROOT com.cisco.nm.cmf.jrm.jobcli


Then the jobcli is ready, type "delete ID" where ID is the job ID of the job you do not want. NOTE: NMSROOT is the path to where LMS is installed.


If this really is RME 4.0, you must upgrade. This bug has since been fixed, and will not reoccur after deleting the second instance.

eliaspaulos Wed, 04/09/2008 - 09:03
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I have RME 4.0, so do I need a total upgrade or a Patch? thank you so much!

Eli

Joe Clarke Wed, 04/09/2008 - 09:07
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You need an upgrade to LMS 2.6 SP1 preferably. It is freely downloadable from Cisco.com. You will first need to go to LMS 2.5.1, then to 2.6, then you can use the Common Services Software Center to download the additional 2.6 SP1 components. You can start from http://www.cisco.com/kobayashi/sw-center/cw2000/lan-planner.shtml .


If you are on Windows, you should set your global and per-user TEMP and TMP environment variables to something short like C:\WINDOWS\TEMP, reboot, and disable anti-virus before you do the upgrades.

eliaspaulos Wed, 04/09/2008 - 09:24
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Hey Calrke, my LMS is v 2.6 running on Solaris 9, so I didn't see any updated than 2.6 on the link you sent me!!regarding the syslogdefault purge. I have only one instance, that's running every week. the next one showing just scheduled for

coming sunday. thank you in advance for your help.

Joe Clarke Wed, 04/09/2008 - 16:38
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Given the age of the table, it may be something that became wedged. Try restarting dmgtd, then see if your purge job completes.

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